Required Zoom Security Update Sept 27, 2020

zoom iconThere is an important update happening with Zoom this Sunday that will impact ALL existing and future Zoom meetings.

Important: Beginning September 27, 2020, Zoom will require either the waiting room or a passcode to be applied to meetings, including ones that have already been scheduled.

By default, the waiting room will be applied to all meetings; however, you can adjust these settings before and after September 27, 2020.

NOTE: If you are in a Zoom sub-account, your sub-account owner may have selected settings different from the main campus Zoom account. Please reach out to your department/school if you have questions.

Review Your Zoom Settings

We urge you to review your current Zoom profile settings to select your preferred default option for scheduling new meetings:

  • Waiting Room: UNC’s Zoom settings have been customized to add an option to allowing any UNC Zoom user to bypass the waiting room. If you created your UNC Zoom account before July 19, 2020, this setting will be your default. If you created your UNC Zoom account after that time, you will need to enable this option.
  • Passcode: If you enable “Require a passcode when scheduling new meetings,” you can disable the waiting room.

We also urge you to review your existing Zoom meetings. If you want to prevent a waiting room being added by default to your existing Zoom meetings, you will need to go to your Upcoming Zoom Meetings and edit each meeting to add a passcode. You will also need to resend any meeting invitations to meeting participants to share the passcode with them.

See more information on securing Zoom and privacy settings. If you need assistance, please submit a help request.

Securing Zoom

zoom iconSeveral of you are likely using Zoom to meet with students and colleagues online. You may also be sharing recorded class sessions  and lectures with students through Zoom.

We understand how important it is to secure your sessions and wanted to share guides on recommended settings on securing Zoom. These tips highlight settings to help mitigate the risk of privacy concerns, uninvited participants, and unauthorized distribution of your class content.

Please find these recommended settings and additional help guides on Keep Teaching opens in new window.

If you have any questions about using Zoom, you can view several help guides and videos available through Zoom support opens in new window. If you’re running into any problems, please send us a help request opens in new window.

Training on Teaching Remotely

bell tower in front of ominous clouds

The University is extending Spring Break through March 22 and moving to remote instruction starting March 23 until further notice. Trainings on remote instruction using Sakai and Zoom are being held this Thursday, March 12, and Friday, March 13. Bring your laptop and come to Greenlaw Hall 101 to any or all sessions! The March 13 sessions will also be available via Zoom. No registration required.

Both March 12 and March 13 days will follow this training schedule:

10 – 10:45 AM: Preparing to Teach Remotely
11 – 11:45 AM: Getting Started in Sakai
12 – 12:45 PM: Getting Started in Zoom
Break
2 – 2:45 PM: Preparing to Teach Remotely
3 – 3:45 PM: Getting Started in Sakai
4 – 4:45 PM: Getting Started in Zoom

Additional training sessions will be offered via Zoom the week of March 16-20 during the extended Spring Break. Continue to check the new Keep Teaching website opens in new window for trainings and resources on teaching remotely.

Digital Options to Keep Teaching

bell tower in front of ominous clouds

UNC Instructors — A new resource is now available to help you maintain course continuity during temporary campus closures. Unplanned circumstances, such as adverse weather events, viral outbreaks, and other safety concerns, may require you to adapt your teaching to the digital environment. If you or your students cannot make it to campus, you can find out how to keep teaching at:

keepteaching.unc.edu opens in new window

The new Keep Teaching website opens in new window provides you with:

  1. Preparation plan for moving your class sessions online
  2. Strategies and tools to keep your course on track
  3. Resources to help you adapt your teaching to the digital world

Be sure to stay safe and check AlertCarolina opens in new window for updates during these circumstances.

Adverse Weather Tech Options

snow-covered old well and treesInclement weather is on the horizon, making it possible that you and your students won’t make it to campus. Instead of losing valuable class time, consider meeting online with your students or providing them with digital resources.

Here are some options to consider:

  • Meet in a virtual classroom
  • Record your presentation over your slides and share them digitally
  • Schedule office hours and meet with students online
  • Have students watch videos and report their feedback via online assessments or a discussion board

All the tools mentioned in this blog post are available through Sakai opens in new window. You can add each tool opens in new window to your course site through Site Info > Manage Tools.

Meet Online in Zoom

Not being able to meet in person doesn’t have to prevent you from having class. You can set up a virtual classroom using Zoom opens in new window and share your slides or desktop with meeting attendees. You and your students can turn on your audio and mics or even enable video connections for a more interactive experience. If you have not already, you can easily create a UNC Zoom account opens in new window, create a Zoom meeting, and share the Zoom meeting link with your students!

Here are two quick 1-minute videos on scheduling and joining Zoom meetings:

You might also consider recording your whole lecture in Zoom and then sharing the recording with your students. See Zoom Support opens in new window if you have any questions.

If you want to schedule office hours to meet with students individually, consider the Sakai Sign-up opens in new window tool!

Record Your Presentation in VoiceThread

Voicethread logoAnother way you can share your recorded presentation with your students is through VoiceThread opens in new window. You can quickly upload your PowerPoint slides as you’re creating a VoiceThread opens in new window and then narrate over the slides with an audio or video recording with comments opens in new window. Don’t forget to share your VoiceThread opens in new window with your class when you’re done!

Share Videos through Warpwire + Student Feedback

You might just have videos to share with your students. If the videos are not already online but on your computer, you can easily upload the videos into Warpwire opens in new window. Warpwire will securely stream your media directly in your Sakai course site.

Perhaps you want to assess your students after watching the video. You can set up a discussion Forum opens in new window and have students post their thoughts and replies to other student posts, or you can test their knowledge using the Sakai Tests & Quizzes opens in new window tool — we recommend creating quizzes using Markup Text opens in new window!

We hope everyone stays safe and that impacts are minimal!

See Alert Carolina opens in new window for updates.

Adverse Weather Tech Options

person with blue umbrella walking behind old well in the rainChapel Hill and the surrounding areas will feel the effects of Hurricane Dorian this week, making it possible that you won’t be able to come to campus. If you cannot meet in person, you can still have class / meet online or make your materials digitally available!

Here are some options to consider:

  • Meet in a virtual classroom
  • Record your presentation over your slides and share them digitally
  • Schedule office hours and meet with students online
  • Have students watch videos and report their feedback via online assessments or a discussion board

All the tools mentioned in this blog post are available through Sakai opens in new window. You can add each tool opens in new window to your course site through Site Info > Manage Tools.

Meet Online in Zoom

Not being able to meet in person doesn’t have to prevent you from having class. You can set up a virtual classroom using Zoom opens in new window and share your slides or desktop with meeting attendees. You and your students can turn on your microphones and speakers or even enable video connections for a more interactive experience. If you have not already, you can easily create a UNC Zoom account opens in new window, create a Zoom meeting, and share the Zoom meeting link with your students!

Here are two quick 1-minute videos on creating and joining Zoom meetings:

You might also consider recording your whole lecture in Zoom and then sharing the recording with your students. See Zoom Support opens in new window if you have any questions.

If you want to schedule office hours to meet with students individually, consider the Sakai Sign-up opens in new window tool!

Record Your Presentation in VoiceThread

Voicethread logoAnother way you can share your recorded presentation with your students is through VoiceThread opens in new window. You can quickly upload your PowerPoint slides as you’re creating a VoiceThread opens in new window and then narrate over the slides with an audio or video recording with comments opens in new window. Don’t forget to share your VoiceThread opens in new window with your class when you’re done!

Share Videos through Warpwire + Student Feedback

You might just have some videos you want your students to watch. If the videos are not already online but on your computer, you can easily upload the videos into Warpwire opens in new window. Warpwire will privately stream your media directly in your Sakai course site.

Perhaps you want to assess your students after watching the video. You can set up a discussion Forum opens in new window and have students post their thoughts and replies to other student posts, or you can quiz their knowledge using the Sakai Tests & Quizzes opens in new window tool — we recommend creating quizzes using Markup Text opens in new window!

We hope the hurricane impacts will be minimal but be sure to stay safe!

See Alert Carolina opens in new window for updates.

Meet Online or Share Recorded Media

With the threat of Hurricane Florence on the horizon, the University has announced that classes are canceled starting today at 5pm and non-mandatory employees work from home or use leave starting tomorrow at 5pm. While campus clears out, we urge you to be prepared and stay safe.

We know that you will also be trying to figure out how to adjust your class schedule and meetings. Here are ways to meet or distribute course materials virtually so that the forecasted weather doesn’t disrupt your schedule!

These tools are available through Sakai and can be added to your site through Site Info > Manage Tools.

Zoom Video Web Conferencing

zoom logoMeet with your students online in a web conference room through Zoom. You can share your lecture slides, turn on your video camera, have a discussion, and meet with your students as you would in a physical classroom. You can also record your Zoom sessions and send the recordings to your students.

The University just purchased a campus-wide license for Zoom over the summer. All faculty, staff, and students have access to Zoom and can create meetings as needed.

See more information on getting started with Zoom.

NOTE: Zoom is available as a tool in Sakai however it is not integrated with Zoom. See how to share your Zoom meetings through Sakai.

VoiceThread

Voicethread logoAnother way to record your lecture and share it with your students is through the VoiceThread tool, which allows you to create slides of media and add voice and video comments on those slides. You can also use VoiceThread to have a discussion with your students over media or ask your students to create VoiceThreads to share directly with you or the entire class.

See VoiceThread Support for help guides.

Warpwire

warpwire logoPerhaps you just have a video that you would like your students to watch on their own time while everyone is away. You can easily upload a video to Warpwire, which securely streams videos to students in your Sakai course site.

See how-to guides from Warpwire.

If you have any questions, just contact us through the ITS Service Desk at help.unc.edu.

Please continue to check unc.edu and alertcarolina.unc.edu to stay updated on University communications. Be safe!

Coming August 6: Zoom Web Conferencing

In case you haven’t heard the buzz around campus, Zoom is coming! The University has purchased a campus-wide license for Zoom (opens in new tab), an easy-to-use video and web conferencing solution. All UNC-CH faculty, staff, and students will have access to a Zoom Pro account starting on August 6!

To access Zoom, go to:

unc.zoom.us

Here are some of the many great features available in Zoom:

  • Breakout rooms
  • Display up to 25 video feeds at once
  • Simultaneous view of presenter video feed and shared screen
  • Share host’s computer audio (useful for sharing external video resources in real time)
  • Record meetings locally or to the cloud
  • Usage reports available to meeting host
  • Add alternative host to meeting

You can also visit zoom.unc.edu (opens in new tab) for more information.

Create & Join Meeting

Using Zoom is really easy! Check out this quick 1-minute video on scheduling a meeting:

NOTE: With all of your Zoom meetings, including your Personal Meeting Room, we strongly recommend setting up your meeting to require registration and/or a meeting password.

Here is another 1-minute video on joining a Zoom meeting:

Add Zoom Meeting to Sakai Site

Due to the complexity of the University’s Zoom implementation across several schools and departments, we cannot integrate Zoom with Sakai as some users will not get access to shared Zoom meetings. We will however list Zoom as a new tool to add to Sakai sites with information on accessing Zoom and creating meetings.

We recommend creating a Zoom meeting with no end date and continuing to use that same meeting space for your course throughout the semester. Once you create your meeting, you can add the Join URL to your Sakai site where it will be easy for your students to access — consider adding it to the Overview, Syllabus, Announcements.

Share your Zoom meeting link with your students in 3 easy steps:

  1. Create Zoom meeting with No Fixed Time (require password or registration)
  2. Copy Join URL
  3. Add Join URL to Sakai site

Blackboard Collaborate, Collaborate Ultra, Recordings

With a campus-wide license for Zoom, we will not renew our license with Blackboard Collaborate web conferencing once our license ends September 20, 2018. Since Zoom becomes available to campus on August 6, we will remove all instances of the Blackboard Collaborate and Collaborate Ultra tools in Sakai during our maintenance that day.

If you have a Blackboard Collaborate or Collaborate Ultra webinar room that was created for you outside of Sakai by your departmental supervisor or by one of our staff, you will still have access to your room until September 20. We highly recommend that you go ahead and switch to Zoom as soon as possible.

We are currently working with Blackboard Collaborate on migrating all recorded sessions from Blackboard (Collaborate and Ultra) to a locally hosted solution in MP4 format. We will store all Blackboard recordings for at least a year and notify supervisors and instructors once we have a process in place for requesting recordings. Thanks for your patience!

Get Help

We know you likely have questions. There are several ways to get help!

Get ready to Zoom!

Snow Day? Have Class Online

snowman in carolina gearSnowed in? Consider making class material available online! There are a number of ways of distributing class content to your students and having class discussions without being in a physical classroom. Don’t let the forecast of snow and ice disrupt your schedule!

Here are options available to you within Sakai:

  • Have an online class in a Collaborate Ultra webinar room
  • Record lectures over VoiceThread slides
  • Stream videos through Warpwire
  • Have students post on discussion boards in Forums
  • Administer quizzes through Tests & Quizzes

To enable tools in your Sakai site, go to Site Info > Manage Tools.

Collaborate Ultra

collaborate ultra logoSet up a virtual classroom through Collaborate Ultra to share your lecture slides and have a discussion with students. Turn on your webcam and microphone to personalize the experience and make it interactive with your students. It’s the closest thing to being in a physical classroom!

NOTE: Collaborate Ultra is available in Sakai through Site Info > Manage Tools > Plugin Tools. See tutorial.

VoiceThread

Voicethread logoIf you already have your presentation slides together and a lecture prepared, consider using VoiceThread to share those slides and record your lecture over those slides as comments. If you want to make it even more interactive, you can have your students add their own comments to your slides and truly have a class discussion. Comments can be added through text, voice, and video!

Warpwire

warpwire logoHave a video for your students to watch? Upload it through the Warpwire tool to have it stream directly in your Sakai site. You could also record yourself giving your lecture presentation and have students watch it online.

Other Sakai Tools

There are so many tools available in Sakai that you can use to distribute your course content to your students. You can use Resources to upload slides and articles, Forums to have online discussions, Tests & Quizzes to administer quizzes, or use the Lessons tool to bring all of these materials together into one place.

Have scheduled meetings? You can set up a sign-up sheet for virtual office hours through Sakai! Once your schedule is set, you can meet with your students and colleagues through Skype, Google Hangouts, Collaborate Ultra, or other webinar options.

Contact the ITS Help Desk if you have any questions through help.unc.edu or 962-HELP. Stay safe and warm!

Blackboard Collaborate Upgrade

December 21 calendar iconOn Thursday, December 21, 2017, we will upgrade Blackboard Collaborate to Collaborate Ultra within Sakai. Collaborate Ultra is a completely redesigned version of our current Blackboard Collaborate web conferencing tool. The new mobile-friendly solution is described as “a real-time video conferencing tool that lets you add files, share applications, and use a virtual whiteboard to interact. Collaborate with the Ultra experience opens right in your browser, so you don’t have to install any software to join a session.” It is simple, fast, and more accessible.

Benefits & New Features

Collaborate Ultra still has many features you have been accustomed to using in  classic Blackboard Collaborate:

  • Share desktop, slides, whiteboards
  • Video and audio capability
  • Record sessions and MP4 conversions
  • Breakout rooms
  • Guest join links
  • Chat

The most notable difference in Collaborate Ultra is the browser-based, modern interface that makes it easy to host an online conference. Here are some of the new features in Collaborate Ultra (view feature showcase here):

  • Browser-based — no software to install!
  • Modern, adaptive interface
  • Make Captioner — assign a user to provide real-time closed captioning
  • Make Presenter — easily give students limited presenting privileges
  • Launch via Blackboard app on mobile device
  • Improved polling
  • Customized video layout
  • Network connection quality indicator

Impact to Users

Blackboard Collaborate will still be available in Sakai sites that have the tool enabled prior to the upgrade, along with access to recorded sessions. After we upgrade on December 21st, you can add Collaborate Ultra to your site through Site Info > Manage Tools.

While the overall experience in Collaborate Ultra will be a huge improvement to most users, who use it simply to screen-share, chat, and collaborate with others, we should note that some features in Blackboard Collaborate are not yet in Collaborate Ultra:

  • Support large scale webinars — Ultra currently supports 100 users (Goal: 1,000)
  • Pre-load slides to greet users as they enter webinar
  • In-session invites
  • Advanced Whiteboard options
  • Remote desktop control
  • Built-in graphing calculator, notes tool, timer
  • Print whiteboard and participant list
  • Save chat, whiteboard, participant list

Ultra Sneak Peek

Here is a sneak peek to Collaborate Ultra! You’ll find that the look and feel is modern and updated, however the functionality in terms of setting up your webinar rooms will feel  very similar to Blackboard Collaborate.

List of Sessions:

collaborate ultra session list viewCreate a Webinar Session:

view of creating collaborate ultra sessionCollaborate Ultra Tutorials & Support

We recommend checking out Collaborate Ultra’s tutorials and support documentation referenced below, but here is a quick list to get you started. Contact the ITS Service Desk to let us know if you need any assistance or want to get early access to the Collaborate Ultra Experience!


Tutorials on YouTube


Online Community


Technical Support

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